Return Policy
SPLACH Return & Cancellation Policy:
We stand by the quality of our products and DO NOT accept returns on used or opened items.
All unused products may be returned within 15 days of delivery. Before returning your SPLACH product, please contact support@splach.bike to receive your return authorization and begin the return process.
All returned product must be in the following conditions in order to be considered for return
Proof of unopened items will need to be verified with photos and submitted to support@splach.bike
If the product is in acceptable condition as outlined above, SPLACH will grant a refund. If there is evidence of riding, we will not accept your return.
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Cancellation
Cancellation request submitted within 24 hours upon order placement will be subject to a 5% handling cost charged by the on-line platform. Cancellation requests submitted after the first 24 hours will be subject to a 15% restocking fee.
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Warranty
Please refer to SPLACH Warranty. |