Phoenix Manual

Please read the user manual carefully before riding

Do not use the product until you understand the function.
Do not rent the product to anyone who can’t operate the product.
For the first time, the user should use it with a slow speed for safety.

 

 

Table of Contents

1. Safety Guidelines and Restrictions
2. Precaution Before Riding
3. Name of Each Part
4. How to Use the Product
5. Display / Switch Instructions
6. RGB Lights Introduction
7. How to Use the Charger Correctly
8. Safety Precautions for Lithium-ion Battery
9. Safety Guidelines Before Riding
10. Maintenance
11. Product Specifications
12. Programming Codes
13. Error Codes

 

Safety Guidelines and Restrictions

Even in the warranty period, the following articles and liable to cause accidents

1. Watch out the water
   This product has waterproof rating of IPX5. However, it is not totally waterproof, so please do your own due diligence to protect the product from water.
   Do not wash the Krusade using Water jet spray.
   Do not ride Krusade under heavy rain, heavy snow or sea water, due to rider's personal safety and waterproof effects.
2. Beware of folding and spinning parts!
   Be careful of not letting your finger or hair caught in the spinning or folding parts of the product. This may lead to severe injuries.
3. No acrobatics
   Stunts such as jumping and dropping on the scooter are prohibited as they can cause a great impact on the product and can cause malfunction and accidents.
4. No companion boarding
   This product is designed for one adult only, so children, infants, or two people are prohibited from riding.
5. Do not turn by yourself
   Disassembling the electric parts / remodeling on your own is not suggested unless under professional instruction or for necessary repair and parts replacement as advised.
6. Comply with the related laws
   Drunk riding is prohibited and loading cargo on the scooter is not suggested. Please also comply with the Road Traffic Act and related laws and regulations from the local areas where the scooter is used.
7. Do not suddenly brake with the front brake
   If there is a risk of overturning, sudden deceleration should be done safely. Do not apply any unusual moves or artificial forces, such as stopping with your feet.
8. Do not accelerate downhill
   Slow down at downhill. When reducing the speed, use the brakes properly to reduce the heat on the disc.
9. Do not ride on steep slopes
   Acceptable gradeability is different for each product. Excessive gradients beyond the hill-climbing capability of the scooter may cause damage to the product(parts) due to temperature cut, over current or low voltage cut, which may cause the product to malfunction.
10. Safety warning when lifting the product
    If the product is lifted by holding only the handle, there is a possibility that the product may be damaged due to deformation of the folding parts. When lifting the product, be sure to hold the product’s body (deck) with one hand and hold the handle with the other hand so that you do not get hurt in your back or knees.
11. Be sure to ware safety equipment
    For the safety of rider, be sure to wear a full-face helmet and the other protective gear (knees, elbows, hands, upper body) and do not wear shoes such as slippers, high heels that interfere with riding.
12. Beginners and juniors are encouraged to use at low speed
    Beginners who are not accustomed to using the product, should avoid high-speed mode riding and recommend low-speed riding. In addition, please use it after practicing how to ride safely in a wide place.

Precaution Before Riding

1. Night riding should be avoided in any case, be sure to wear helmets and other guards (knees, elbows, hands, upper body, etc.) and ride safely.
2. Select the mode that suits you to ride. For better coping with the unexpected situation from the road, please hold on to the handlebar with 2 or 3 fingers on the brake lever so that you can pull the brake for a sudden stop in time.
3. When turning left / right, slow down to avoid danger of overturning or slipping.
4. To go backward, it is safer if you get off the product after stopping before moving again.
5. Avoid using the product in a slippery place, a crowded place, a steep slope, roads with a risk of accident, and uneven road.
6. When crossing a pedestrian crossing, get off the product for pedestrian safety.
7. Do not ride in high-risk areas and be careful about the bicycles, motorcycles, cars, and pedestrians around on the roads.
8. If you pass the speed bumps and obstacles, be sure to slow down.
9. When decelerating or braking, do not stop with foot, but stop by using brake appropriately.
10. Be careful that there is a risk of burns due to heat from motor and brake (especially disk) after riding.
11. It is prohibited to ride with the way by holding the handle with one hand.
12. Do not ride or drive when the kickstand is down.

Product Structure

Product Components

• Checking the components in the box
  
• Marking a note of serial number
  The Serial number can be used to check information such as date of purchase, warranty period, etc., and product information can be checked even if the product is lost or stolen. (May vary depending on branch office situation)

How to Use the Product

1. To assemble the handlebar to the body
   
   Step 1: Put out the handle
   Step 2: Connecting the handle bar to the handle post
   Step 3: Aligning the screw holes and screw up
   Step 4: Tighten up screws, be sure this part fixed well
2. To assemble the kickstand to the body
   
   Step 1: Aligning the screw holes and screw up
   Step 2: Tighten up screws, be sure this part fixed well
3. To unfold the product
   
   First, adjust the positions of the brake lever and display. Then, use a 5mm hexagon wrench to tighten the fixing bolts.
4. To fold the product
   
   Step 1: Push the small folding mechanism upward and pull the folding buckle outward.
   Step 2: Pull the black safety lock on the side outward, then fold the stem down.
   
5. To start
   
   Step 1: Turning on the display
   

   Press the Power button on the instrument panel for 2 seconds to turn on the instrument panel.
   Tip: The power of the instrument panel will turn off automatically after a few minutes of inactivity. At this time, the LED lamp is also turned off, so turn it off with the LED lamp button before you turn it on again.
   Step 2: Stance for riding
   After titling the kickboard, find a stable position on the footrest and then hold the handle grip comfortably. Be careful not to raise your foot on the rear fender.
   Step 3: Acceleration
   Acceleration can be performed by using the throttle of instrument panel while driving, and the deceleration or stop can be performed by holding the brakes on the handle.
   Before driving, be sure of the folding part, the handle part and all the other main fixing parts fastened well.
   
   Throttle malfunction caution
   Regardless of whether the throttle is operated or not, the motor sensor may continue to operate, causing malfunctions such as sudden acceleration. In this case, holding the brake lever to cancel operation. This phenomenon may be caused by corrosion of the throttle, immersion of the throttle, disconnection of the magnet, broken off levers, and broken spring. Do not bounce the throttle strongly.

6. To stop
   Use of rear brake+EABS
   Electric ABS function is designed into all Krusade products. Before using the scooter, please check if the ABS function turning on or not. It’s available to select the function is on or off by yourself.
   Attention to use the brake gently first, don’t brake suddenly. When you brake gently, the ABS function started. This will be very effective in reducing speed. After the speed dropped, the brakes are finally applied to stop the scooter
   
   Tips: Check for safe braking
   For safe braking, check whether the brake lever and brake drum brake connection are damaged before and after driving (wire damage, external breakage, etc.). And check brake wear and looseness of brake inner core (inner wire). In the case of hydraulic brakes, it is also necessary to check the oil leakage or deficiency and always check that the braking force is sufficient.
   Due to various factors such as road surface condition and speed, the brake can’t stop the scooter as expected. The electric ABS function is an auxiliary function to further increase the breaking force. The user should understand the electric ABS and consider the braking time when riding.

7. To control the LED side lights
   

   

    

• Features

1. Step1: Support APP controlment;
2. Support automatic device connection and automatic re-connection when the APP turns on;
3. Support multiple devices grouping control;
4. Two sound collection methods: phone mic, player streaming;
5. Support modifying the device name, calibrate the RGB
6. Compatible with the common single-line LED driver IC on the market, can drive up to 600 pixels;
7. Built-in 142 dynamic effects, effect length adjustable, with favor effects collecting function;
8. Built-in 18 music effects, effect length adjustable, sensitivity adjustable;
9. DC5~24V wide voltage input, the power supply has anti-reverse connection function;
10. Automatic saving function for setting parameters.

• App Functions
  SP621E supports being controlled by APP, both IOS and Android version are available;
  Apple devices are required IOS 10.0 or later, Android devices are required Android 4.4 or later; you can search "BanlanX" in the App Store or Google Play to find the app, or scan the QR code to download and install.

• App Functions

1. Open the App and click the "+" on the upper right corner of the homepage, add devices by scanning for devices, or creating a group of multiple added devices;
   Click on an individual device in the device list to access the control page to control the device individually;
   Click on a group in the group list to enter the control page to control all devices in the group at the same time;
2. User can modify the device name and calibrate the RGB channel sequence by clicking "…" on the upper right corner of the operation page.
3. User can set up to five timing events by clicking on "alarm clock icon" in the upper right corner, please note that all set timing events will be deleted when the controller is powered off.
4. In the effects page, there are a variety of music effects and non-music effects, users can set speed, brightness color and effect length for a specific effect.
5. User can find more detailed information and help by clicking the    button in the top right corner.

• Technical Parameters

• Wire Connection

How to Use the Instrument Panel

Use the Charger Correctly

1. Open the charging port cap, connect it to the connector of the charger and the household outlet.
2. Charging Status indicator. Red: Charging / Green: Charging complete
3. Be sure to close the charging port cap when driving or storing except when charging.
4. When connecting the connector to the charging port, metallic sparks due to voltage difference may be splashed, but this is normal.
5. Use only genuine charger.
6. Do not insert conductors into the charging port.
7. Do not touch the plug for about 10 seconds after unplugging the charger. There is a risk of electric shock from instantaneous discharge.
8. Do not remove the terminal during charging. Charge the internal circuit of the charger will cause malfunction.
9. Do not operate the product during charging.
10. Charging terminals should be firmly contact during charging and should not be used if terminals are corroded or damaged.
11. When disconnecting the charger from the product, it is safe to hold the terminal without holding the wire.
12. Failure of the charger and abnormal conditions can cause electric shock and fire. Learn the correct usage and prevent safety accidents in advance
• Manufacturers and sellers are not responsible for any problems arising from any disassembly, modification, or mixing with other charger.
• The charger is not waterproof. It is thoroughly controlled to prevent moisture from entering the charger.
• If the charger lamp does not light, charger fall, strong external shock, long time charge, or cable cover damage, discontinue use immediately and contact the service center.
• The charger is forbidden to be used in places subject to high humidity, heat, flammable material, confined spaces, or where there is no ventilation such as in a car.
• Children and pets should not be allowed to approach the charger when they come into contact with them, as they may cause an electric shock.
• Unplug the charger when you are away from home for long periods of time.

Precautions for Lithium-ion Battery

1. Be careful
   Lithium batteries should be protected from direct exposure to children and pets.
2. Performance
   ① Lithium battery is affected by external temperature. In winter, when the temperature is low, the performance of the battery is temporarily deteriorated and the range and power output is reduced.
   ② Lithium battery has a characteristic that discharge performance is reduced by more than 15% when charging/discharging 300 times or more. If usage time is shortened due to long usage, it should be replaced with a genuine one through the nearest point.
3. Charging
   ① Lithium battery should be used only with genuine battery and charger supplied by manufacturer. Any problem caused by usage of battery not made by the manufacturer, mixed use, or using the charger are not covered by the manufacturer.
   ② Charging the lithium battery with a non-genuine charger may cause malfunction or fire.
   ③ The lithium battery should be charged in a well-ventilated, dry place and around the charger in a place where there is no inflammable material.
   ④ Lithium battery should be charged at 0℃-45℃ and discharged within -10℃-60℃. Charging or discharging at a temperature outside this range may cause malfunction, fire or explosion.
   ⑤ In case of moving from cold outside to warm indoor, please charge it after 1-2 hours. This is to prevent condensation from occurring inside due to temperature difference.
4. Storage
   ① Lithium battery should be kept away from snow, rain and direct sunlight for a long time. Do not store or charge them in a trunk or hot room. Select a dry place and store at room temperature(10℃-20℃).
   ② When storing for more than 3 months, charge the remaining battery level to 70%-80% (do not store full charge).
5. Trouble symptoms, safety
   ① Lithium battery should be discontinued immediately if it is damaged or leakage of battery, sour odor, appearance deformation, etc., and contact the place of purchase to get technical support and service.
   ② If overheat, smoke or ignition is detected in a product with lithium battery, immediately stop charging and use, move the product outdoors as soon as possible, and then use a fire extinguisher to evolve. Do not spray water or immerse the product in order to evolve, which is more dangerous.
   ③ Lithium battery pack has very high energy density, so if you charge the battery for a long time in case of short-circuit, leakage, bad battery, etc., there is a possibility of ignition. Therefore, you should avoid charging for a long time without a person, and charging must be done while the person is aware that the risk of unexpected fire can be avoided.
6. Misuse
   If the lithium battery is short-circuited or the polarity is changed, or if the battery is impacted, malfunction or fire may occur. If you think that the battery has been impacted, you should stop charging and using it and visit the nearest point for inspection.
7. Water inflow
   It should be controlled to prevent water inflow into lithium battery. There is a risk of fire or electric shock if the charger is connected while moisture is present.
8. Caution
   Disconnect the battery from the main unit and prohibit recharging, reinstalling, or using other applications.
9. Disposal
   When disposing of the lithium battery, the battery should be separated from the product at the point of purchase or near the point so that the charge and discharge terminals are not short-circuited. Dispose of it as industrial waste when disposing of it.
10. Battery disassembly prohibited
    Battery disassembly, modification and repairment are not covered under warranty.

Safety Guidelines Before Riding

1. Check throttle and handle
   
   *Operate the accelerator throttle lever about 2-3 times to check whether it returns to the home position.
   *Be careful that excessive throttle learning and manipulation of the throttle can cause malfunction due to internal damage.
   *Check the fastening condition and clearance of the QR lever on the handle.
2. Check brakes and cables
   
   *The brake braking force is sufficient to check the operating condition. If the braking force is significantly lowered, use it immediately after inspection and action.
   *Check that the brake pad is not worn, that the cable is not loose nor damaged.
   *If there is an unusual feeling or noise during operation, check for breakage, wear and deformation of the inner wire of the brake cable.
   *Check that the bolts and nuts of the brake fixing parts are not loose.
3. Check tire pressure and uniaxial condition
   *Check the front and rear tires for wear and punctures and check the proper air pressure (45-50 psi) for the tires. When the shortage of air is shortened, the possibility of puncture increases, so check always.
   *It is necessary to judge the replacement time by observing the appearance of the tires such as tires damage, uneven war.
4. Tightening check such as folding part and handle part
   Make sure that the bolts and nuts of all parts of the product are tight and free from loosening. Check the fastening condition and clearance of the folding and fixing parts of the handle (Folding locking pin, plastic knob indexing plunger).

Danger ! In this case, stop riding immediately.
If you encounter any of the following situations while riding, stop riding immediately and contact your nearest branch or service center for proper measures. If you provide pictures and videos to get accurate diagnosis, professional consulting is available..
*Unusual heating of the motor
*Brake braking status error
*Error messages on the instrument cluster
*When the throttle is returned to its original position
*Abnormal noise is generated
*Product smoke, ignition, sour odor
*When rain or wet with water or in a similar situation
*When other riding is judged to be unreasonable

Maintenance

Electric products can be damaged by various factors. The life span of each part varies depending on driving habits and driving environment. Parts that exceed the service life may cause accidents. Let’s manage various parts and prevent safety accidents in advance.

1. Check the replacement timing of consumable parts
   The components and suspension parts of the swing arm, tires, tubes, bearings, headset bearing, brake pads, cables and folding parts, various brackets and other consumable parts required inspection and always check
2. External damage inspection by driving environment
   ① Replace parts that may be damaged by external riding environment, such as deformation of parts, cracks due to compression, and signs of exceeding fine gold or life expectancy.
   ② If the product is exposed to strong sunlight for a long time, discoloration may occur.
   ③ In case of heavy riding such as normal jumps, slight impacts such as turning, collision, etc., When riding frequently or for a long time in a poor road condition or riding for thousands of kilometers or more, fatigue breakdown phenomena. Please check and replace the parts replacement schedule for each product for safety.
   ④ Fatigue breakdown and maintenance parts may differ from the example conditions of depending on the riding environment and the operating conditions. Also check parts other than the replacement cycle at all times to check for any signs of abnormality.

Important notice
Metal Vibration may occur due to motor, brake vibration, and pad during the load section that accelerates during driving, which is the phenomenon in all revolutions (fans, automobiles, ships, etc.,) are vibrating at a specific rotational frequency rather than the product. However, if the continues noise or metal noise is large, there is a possibility that the brake deformed.
Please note that after running, there is a risk of burns due to the heat on the motor and brake (especially disk rotor) side.
Be careful that the bolts of the motor, rim and motor shaft due to the ABS function may be loosened.

Product Specifications

SPLACH E-scooter	Phoenix
Max Speed	Around 37 mph ( 59 km/h )
Rated Power	1,000W×2
Max Power	1,300W×2
0-30 mph Acceleration	3.9 S
Max Climb	Around 45%
Motor	Brushless Motor×2
Max Range	Around 40 miles ( 64 km )
Lithium Battery	52V 18.2Ah
Net Weight	Around 72.7 lbs ( 33 kg )
Charge Time	Charging 8-9 Hours
Frame Material	6061-T6 Aviation Grade Aluminum
Brake	Front and Rear brake + EABS
Display	LCD Intelligent Display + NFC Device
Lights	LED Security Lighting
Ambient Light	on the right & left sides as well as the stem
Brake Light	YES
Turn Signal	YES
Intelligent Temperature Control System	YES
Riding Modes	Turbo / Eco button × Single / Dual motor selection × 3 gear modes on the display = 12 different speed modes to choose from to suit your demand.
Tire Type	10x3.0 inch pneumatic off-road tires
Suspension	Front and rear patented concentric parallel compression damping and body stability damping system
Foldable	YES
Headlight	YES
Bell	YES
IP rating	IPX5
Available Colors	Red
Smart Cruise Mode	YES
Load Limit	265 lbs ( 120kg )
Unfolding Size	3.94L x 2.25W x 4.27H ft (1200L x 685W x 1300H mm)
Folding Size	3.94L x 2.25W x 2.07H ft (1200L x 685W x 630H mm)

Remarks:
*The specification can be changed by manufacturer without notice to improve the quality and safety for users.
*The max range can be affected by loaded weight, wind direct (wind speed), road condition, slope and tire condition.

Programming Codes

Codes	Setting	Content
P00	Wheel Diameter	10 inches
P01	Under Voltage Value	42.5V
P02	Motor Magnet	30
P03	Gear Mode	0: 3rd gear / 1: 5th gear / 2: 9th gear There are a total of 9 gears. Setting 0 allows for 1 to 3 gears; setting 1 allows for 1 to 5 gears; setting 2 allows for 1 to 9 gears.
P04	Speed Unit	0: KM / 1:Mile
P05	Start Mode	0: Zero start / 1: Kick start
P06	Cruise Control	0: Cruise off / 1: Cruise on
P07	Drive Mode	N/A (This setting is configurable but currently has no effect)
P08	Speed Limit Percentage	0-100
P09	EABS Strength	0-5
P10	Power-on Password	Default setting: 8888
P11	Set Password	N/A (This setting is configurable but currently has no effect)
P12	Motor Sensor Setting	N/A (This setting is configurable but currently has no effect)
P13	Soft and Hard Start	0-5
P14	Speed Limit Percentage	N/A (This setting is configurable but currently has no effect)
P15	Instrument Sleep Time	1-10
P16	List of Single Mileage	1: Save single mileage / 0: Do not save single mileage
P17	Screen Brightness	1-3

Error Codes

Fault Code	Fault Condition
E-21	Current Fault
E-22	Twist Handle Fault
E-23	Motot Fault
E-24	Motor Hall Fault
E-25	Brake Handle Fault
E-26	Undervoltage Fault
E-30	Communication Fault